Voice & Data Consultancy
For all of your Telecommunication and IT needs
They have new inserts fitted and new curly cords and are then re-tested as a complete unit and then shrink-wrapped!
The hand pieces (the bit that goes to your mouth and ear) are cleaned and then re-cleaned using an antiseptic solution. It is important that this hygiene is followed through and the handset protected so it is immediately shrink-wrapped as the finished unit may well sit on my shelf (Or in your stores) for several weeks (or longer). Hygiene should also be followed in the work place by not allowing other people to use your telephone.
In practise, this simple, sensible hygiene precaution to avoid spreading germs is rarely followed!
Repaired handsets will be returned to you within 5 working days.
Purchased items will be dispatched via “Overnight Courier”
All handsets will be completely cleaned, any keys with damaged printing/numbers will be replaced and they will be fully tested and will be professionally shrink wrapped. A list of handsets will be enclosed with serial numbers of each and details of any fault (B.E.R.) identified. If you have personalized boxes you would like the finished item put into, this will be done and the boxes individually labelled with product details and bar code (if required).
In the unlikely event of any problems within 3 months of our repairing the products, we will repair them f.o.c.
All invoices will be for the cost + vat + carriage and it is requested that payment be made upon receipt of goods.